Umutanguha Finance Company Plc (UFC Plc)
A Trusted Partner in Financial Growth
Umutanguha Finance Company Plc
(UFC Plc) is a leading financial institution in Rwanda that is known for its
stability, creativity, and customer-oriented service delivery. The word
"Umutanguha" means "a loyal and trustworthy friend, which is a
value that has not only been the guiding light for the institution from the
very beginning but still characterises its relationship with clients, partners,
and stakeholders.
Established in 2003, UFC Plc was
initially a cooperative savings and credit institution that was Rwanda's first.
Its primary mission was to drive financial inclusion by offering accessible
financial services to cooperatives and the unbanked communities. In 2006, the
institution changed its form to a cooperative union and hence deepened its
operational capacity and extended its reach. A significant milestone was
achieved in 2013 when UFC became a public limited company owned by shareholders
and a licensed microfinance institution officially offering a full range of
financial services.
After that, Umutanguha Finance
Company Plc has been depicting a continuous progression through the wise
extension and strengthening of its position. The company was able to acquire
and merge with two microfinance cooperatives in 2016 and 2018 respectively,
thus consolidating its goal of becoming one of Rwanda's top microfinance
institutions. These mergers were the stepping stones of UFC's long-term dream
of establishing a solid, eco-friendly, and competitive financial institution
that could contribute to the economic development both at the individual and enterprise
levels.
Now, UFC Plc has 21 branches in every
province of Rwanda. The institution is acclaimed as a financially sound entity
with strong governance practices and a commitment to the socio-economic
empowerment of individuals, small businesses, and communities through the
provision of affordable financial solutions.
Alia:
Sector
Banking & Microfinance
Employer Rating
Average Rating: 4.3 /
5 (Based on 49 votes)
Current Job Opportunities at Umutanguha Finance Company Plc
Umutanguha Finance Company Plc is
looking for qualified, motivated, and professionally ethical individuals who
can produce outstanding results to be a part of the team that is rapidly
expanding. The below positions are open for application:
1. Digital Transformation and Innovation Manager
Location: Kigali, Rwanda
Published: 12 December 2025
Application Deadline: 23 December 2025
Career Level: Senior (5+ years of experience)
Job Overview
UFC Plc is in need of an experienced Digital Transformation
and Innovation Manager who will have the responsibility to lead the digital
strategy of the organization and be the driving force behind technological
innovation. The position is crucial in keeping the NFL competitive in a rapidly
digital environment such as financial services.
The newly appointed manager will take the lead in scouting,
conceptualizing, and actualization digital operations that will not only yield
efficiciency in the operations but also enhance customer experience and
validate business growth. To this, the manager will have to be closely working
with the top management and hold regular digital meetings with different teams
to upgrade the system, launch new products, and solution optimal digital
channels.
Key Responsibilities
- Chart and carry out the digital transformation path of the UFC organization
- Be the innovation leader and oversee the emerging technology projects
- Enhance the digital interaction of the customer and the service delivery
- Make sure that the technology solutions are in harmony with the business strategy
- Supervise the changes in management and digital adoption in the whole institution
- Required Qualifications
- A Bachelor’s or Master’s degree in Information Technology, Business, or a related field
- Involvement of 5 years at minimum in digital transformation or innovation roles
- Majoring in Leadership, analytical, and project management skills
- If the candidate has some experience in the financial or banking sector, it will also be considered as a plus point
Apply here:
2. Coordination Manager
Location: Kigali, Rwanda
Published: 10 December 2025
Application Deadline: 19 December 2025
Career Level: Mid-Career (3–5 years of experience)
Job Overview
The Coordination Manager in Umutanguha Finance Company Plc is
a person who energizes and facilitates collaboration and coordination in the
internal departments and the branches. The postholder's role was crucial in
making sure the institutional targets were achieved both effectively and
consistently.
The Coordination Manager is the person who will coordinate
the communication between the different teams, keep the performance records,
follow up the action plans, and support the management in achieving the
strategic goals.
Key Responsibilities
- Organizing activities between different departments and branches
- Supervising the implementation of household plans as well as the local initiatives
- Preparing reports about the progress and helping the management to take decisions
- Enhance the company's internal communication and workflow efficiency
- Be the execution lead in the timely completion of tasks and projects assigned to you
Required Qualifications
- A bachelor's degree in Management, Business Administration, or related fields
- 3 to 5 years of professional experience relevant to the field
- The candidate should have excellent organizational and communication skills
- The candidate should be able to work under pressure and manage multiple priorities
Apply here:
3. Relationship Officers
Location: Kigali, Rwanda
Published: 10 December 2025
Application Deadline: 19 December 2025
Career Level: Entry Level (1–3 years of experience)
Job Overview
- UFC Plc is hiring Relationship Officers to support customer engagement and deliver high-quality services to customers. The post is perfect for individuals who are enthusiastic about customer service, sales, and building long-term client relationships.
- Relationship Officers will serve as the primary communication link between UFC and its clients, facilitating easier access to financial products tailored to their needs while ensuring the highest-quality service is provided.
Key Responsibilities
- Develop and maintain long-term relationships with customers
- Engage with customers through the use of UFC financial products and services
- Offer client support and respond to customer inquiries
- Work on loan processing and account management initiatives
- Participate in branch growth and customer satisfaction activities
Required Qualifications
- Bachelor's degree in Finance, Economics, Business, or related fields
- 1 to 3 years of experience in customer service or sales
- Good communication and interpersonal skills
- The ability to work in a target-driven environment
Apply here:
4. Legal Director and Company Secretary (Re-advertised)
Location: Kigali, Rwanda
Published: 08
December 2025
Application Deadline:
19 December 2025
Career Level: Management (Director / Senior Manager)
Job Overview
Umutanguha Finance Company Plc is in search of a Legal
Director and Company Secretary who is highly skilled and will among other
things manage and oversee legal affairs as well as ensure compliance with
regulatory and corporate governance requirements.
The role is also responsible for providing advice to the
Board and Senior Management, handling legal risks, and making sure that UFC is
operating within the bounds of national laws and financial regulations.
Key Responsibilities
- Provide legal advice to management and the Board of Directors
- Ensure regulatory compliance and corporate governance standard
- Manage company secretarial duties and board documentation
- Supervise legal risk management and contractual matters
- Interact with regulators and external legal partners
Required Qualifications
- Law degree, either Bachelor’s or Master’s
- Experience in corporate legal and governance roles
- Able to demonstrate an in-depth knowledge of regulations in the financial sector and banking industry
- Meet high moral standards and behave with professional integrity
Apply here: Apply here now
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